Frequently Asked Questions
Q. Why should I use Fantasianorth?
A. We place emphasis on customer service:
· Fast delivery and dispatch of in-stock items
· High stock levels and real-time availability
· Excellent support both on mail and telephone.
Q. How long will my item take to get to me / how much do you charge for delivery?
A. See our delivery information page.
Q. My item is not in stock. When will it arrive/be shipped?
A. Most of the items not in stock will be available within 10-14 days. If there are longer delivery time we'll contact you by mail.
Q: What if I can't find the item I need?
A. Send us a mail or give us a call and we'll do our best to try to order what you need.
Q. Can I pick my models up in person if I am in a rush/want to save postage?
A. Of course you can! Simply choose the "pick up in store" delivery option when placing an order.
Q: Where are you situated?
A. We are situated in Umeå, Sweden.